Frequently Asked Questions
What should I look for in a roofing contractor?
A properly trained and knowledgeable roofing contractor can help you examine your roofing options and ensure your warranty. A financially strong, long-standing firm like Feltmann, Inc. can provide you with the best roofing solution for your building’s needs, plus our insurance and bonding is the strongest in the industry.
Do I need to be home to obtain an estimate?
No. We will be able to get the necessary measurements and inspections from the outside of your home. However, meeting the estimator allows you the opportunity to discuss your specific needs in obtaining a new roof.
My roof has only one layer at this time, can I nail over the existing or is it better to tear the roofing off?
Older shingles tend to cup as they dry out and age. The new layer of roofing will follow the contour of the existing shingles that may cause your new roof to look bumpy or uneven.
The estimator will not be able to inspect the roof deck for heat damage, rot or loose decking. The wood can be inspected from the attic for broken boards or water damage, but loose decking cannot be determined without removing the shingles and existing tar paper.
When are the roofing materials delivered and will they block my driveway or garage?
We generally schedule the materials to be delivered by our supplier the day we install your roof. In most cases, the materials will be loaded directly to the roof of your home. If there is any reason the materials cannot be loaded to your roof, you will be notified in advance. We ask that you keep the driveway clear of vehicles on the day of delivery and also while the work is being performed.
Do I need to be home while the work is being done?
No, in fact many customers prefer not to be home when the work begins. However, some homeowners like to be home to watch the work in progress.
Will there be any dust or debris in my attic area from the job?
Yes. In all roofing jobs, some dust or debris can fall between cracks of the plywood or plank board decking. We suggest removing or covering any items stored in the attic or garage if dust or debris is a concern.
Do I need to protect any items inside my house from possible damage?
Yes. On all roofing jobs there is a degree of vibration that comes down through the framework of the home. It is recommended that you safeguard all fragile items such as knick-knacks and pictures that are not securely mounted to the wall. If in doubt, take a few minutes to protect any non-replaceable items.
Will discarded nails be a safety concern?
We install tarps all around the perimeter of your home before we start tearing off your roofing. We remove all the roofing debris, clean out the gutters and do a thorough cleaning of the grounds and surrounding landscaping. Included in this is the use of a magnet to pick up any nails that may have reached the ground.